Privacy Policy

At Erox, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

  • Personal Information: When you register for an account, post a listing, or communicate with other users through our platform, we may collect personal information such as your name, email address and mobile number
  • Listing Information: Information provided in your listings, including descriptions, images, pricing, and location details, may be collected to facilitate transactions and improve user experience
  • Usage Information: We may collect information about your interactions with our website, such as pages visited, search queries, and preferences, to optimize our services and enhance user experience
  • Payment Information: If you choose to make purchases or payments through our platform, we may collect payment-related information, including credit card details or other payment methods, to process transactions securely

How We Use Your Information:

  • To Provide Services: We use the information collected to operate, maintain, and improve our website, including facilitating transactions, verifying user identity, and resolving disputes
  • To Communicate with Users: We may use your contact information to send important notifications, updates, or promotional offers related to our services
  • To Enhance Security: We employ various security measures to protect against unauthorized access, misuse, or alteration of user information
  • To Comply with Legal Obligations: We may use and disclose information as required by law, regulation, or legal process, or to protect the rights, property, or safety of our users or others

Information Sharing and Disclosure:

  • With Other Users & Visitors: Certain information, such as your listings and contact details, may be shared with other users & visitors to facilitate transactions and communications
  • With Service Providers: We may engage third-party service providers to assist in providing our services, such as payment processors or hosting providers, who may have access to your information for the purpose of performing services on our behalf
  • For Legal Purposes: We may disclose information in response to lawful requests by public authorities
  • Data Retention: We retain user information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law

Children’s Privacy:

Our website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children, and if we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify users of any material changes by posting the revised Privacy Policy on our website or by other means as required by law. Your continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us:

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us through the Contact Us section of the website.